Dennis Reid – Supervisory Strategies for Promoting Quality Performance and Staff Job Satisfaction

About the presentation:This presentation will describe research-based supervisory procedures for enhancing quality work and staff satisfaction with their day-to-day jobs within human service settings. Following description of a systematic, behavior-analytic approach that promotes proficient work performance, specific strategies will be presented for using the approach in ways that also enhance staff work enjoyment. Topics to be discussed include making disliked duty assignments more preferred among staff, providing performance feedback in individually preferred ways, reducing unpleasantness associated with formal monitoring procedures, and promoting self-motivation.